Careers

Join our Team! Please see current vacancies below;

To apply, send an email with your CV and Cover Letter to comms@theladymaker.com

Marketing and Sales Associate

Job Summary

We are looking for a commercially driven Marketing and Sales Associate with creative flair who is passionate about fashion, culture, art and storytelling across all customer touchpoints. The role will specialize in marketing, content creation and sales.

The candidate will require deep knowledge of the Nigerian fashion market and our customer’s lifestyle, key marketing platforms and the ability to identify and track relevant marketing metrics – with a core understanding of online customer engagement.

Our ideal candidate is a ‘people person’ with great customer service skills and storytelling creativity. Ultimately, you should be able to translate our brand DNA locally and across all projects and platforms.

RESPONSIBILITIES

Work with the Creative Director and Head of Communications to reflect the core brand DNA across all customer touch points and market localizations – overseeing content strategy for all uses incl. social media, editorial, website, e-commerce, newsletters, display, affiliate, special projects.
Manage and create editorial and social fashion content and assets to support brand marketing, social media, CRM, e-commerce and PR teams. Ensuring assets are shared cross departmentally to ensure that all content is utilized efficiently and cohesively.
Propose and help create fresh opportunities, unique content, brand partnerships and messaging that achieves cut-through in a crowded market to set the brand apart.
Develop and execute monthly content calendars, including the social media calendars.
Plan and maintain newsletters and website content rotation, liaising with development and Sales departments to stay updated on new products and features.
Discovering and staying up-to-date with digital technology and trends.•Supervise the Sales Team to ensure exceptional customer service experience.
Build and strengthen relationships with customers and implement a direct marketing strategy for VIP customers
Manage the visual display of the products in accordance with The Ladymaker visual standards.
Discuss with clients and give advice on general trends in fashion and developments in the market, showing passion for fashion and luxury products.
Use a strong knowledge of The Ladymaker products and services to ensure delivery of exceptional customer services and sales.
Supervise the delivery of The Ladymaker Atelier services from first contact to fulfilment, ensuring the highest possible standards are adhered to.•Propose, plan and host all internal and external events involving The Ladymaker.
Represent The Ladymaker at conferences, seminars and industry events.•Manage and be the contact person for all operations related matters at The Ladymaker.

THE IDEAL CANDIDATE

A storyteller who excels at creating and telling stories that communicate who we are as a brand.
Excellent customer service skills and a deep passion for fashion and lifestyle. A customer-first focused person - ensuring the client receives a great on-brand experience before, during and after-sales
Be passionate about digital technologies
Have proven experience in retail, marketing or social media, with at least 3 years of relevant experience in sector
Highly organized and driven with meticulous attention to detail•Excellent communication skills – written and oral – and highly computer literate
Knowledge of marketing channels
Attention to detail and ability to multitask
Ability to work independently and across a team
Degree in Marketing, Communications or a relevant field is a plus
Proven experience of internet / interactive copywriting within the fashion, editorial or related industry.
An understanding of the online interactive experience.•Experience working in a fast-moving entrepreneurial environment with competing deadlines and priorities.
Ideally magazine / editorial experience.
Willingness to learn and develop new skills

DESIGN ASSOCIATE

Job Summary

We are looking for an experienced pattern maker with proven ability in pattern drafting, design, research and development and sample making.

The Design Associate will support the design team in the inspiration and design direction, development and execution of collections and garments across all categories. This candidate will be responsible for designing seasonal product that is in line with all creative business targets. The Design Associate is responsible for organising tasks, efficiency and development to execute the brand vision and secure qualitative and on-time collections.

RESPONSIBILITIES

Conduct creative research and concepts of creative ideas in accordance with seasonal line plans and in line with the strategic directions and DNA of the brand; concept presentation should include research, sketches, drapes, fabric manipulation, textile developments and finishing treatments. All designs presented should consider finishes, trims and branding as needed.
Research, Interpret and communicate the latest trends, innovations, colours, shapes, trims and fabrics.
Present focused design concepts including research imagery, sketches, sew tests, treatments, vintage references when applicable. Upon feedback make necessary adjustments and represent and/or develop ideas further. • Prioritize developments in accordance with deadlines.
Prioritize design workflow to ensure all design details are communicated accurately. Ensure all fabric, trim and construction information is present. Work with pattern makers from initial drape through fittings, to execution of showroom samples.
Visit fairs, vendors/suppliers and collaborate with the creative team in research, new materials technologies and product innovation.
Monitor internally and externally the technical product development process to ensure style, technical fit, quality, and on time sample delivery. • Source and develop new fabric and trimmings.
Undertake all pattern corrections needed in the atelier, problem solving any technical difficulties when necessary.
Negotiate prices and perform calculation tools in relation to materials and designs.
Manage precisely and timely all style related data.
Create thorough and accurate Tech Packs for production.
Participate in styling and fitting of collection for show and/or look book. • Participate in all fittings. Ensure design integrity and all fit comments are considered and communicated efficiently. Liaise with production to maintain aesthetic and production viability through to the customer.
Analyze, leverage and integrate sales and bookings data to inform ongoing and future designs.
Design new categories based on strategic expansion plans of the brand. • Maintain a system for patterns both physically and digitally. Participate actively in ensuring the design studio runs efficiently & is well organised to meet deadlines

THE IDEAL CANDIDATE

*resume & portfolio must be attached*

Bachelors degree or equivalent
Relevant educational qualification in fashion
3+ years experience in a designer capacity
Excellent flat sketching skills
Excellent knowledge of patternmaking or draping
Excellent knowledge of construction, sewing techniques and finishes•Familiar with fabric mills, fabric capabilities and applications
Strong color and print sense
Excellent time management and interpersonal skills
Ability to prioritize and manage workload with multiple deadlines•Excellent communication skills and ability to lead, delegate and manage a team
Prior experience managing and leading design assistants•Strong ability to present ideas
Strong Adobe Photoshop, Illustrator and Indesign skills
Enthusiasm to bring new energy into design process

OPERATIONS MANAGER

Job Summary

We are looking for an experienced Operations Manager to work closely with the CEO to develop and implement the strategic vision of the Company and ensure full optimisation of its processes and activities.

The Operations Manager will act as a centre of expertise and intelligence to translate Corporate Strategies into functional initiatives for the departments and support their execution through analysis and insight.

RESPONSIBILITIES

Develop business strategies along with the CEO to unlock key revenue and profit opportunities.
Working with external financial advisers, develop the annual Budget •Implement the 3-year strategic plan through measurable and time bound actions.
Drive digital initiatives, working closely with relevant teams.
Work with the CEO to develop new categories for company expansion.•Track and communicate external environment developments, region outlook, key market and competitor information.
Develop luxury sector expertise.
Manage Vendors and Wholesale accounts and develop strategies for leading business negotiations with key partners.
Ensure accurate records are kept by all Departments.
Identify ways to streamline operations and propose sustainable changes, highlighting new SOPs and standard processes.
Find opportunities for improving current processes and standardizing procedures to improve resources and increase efficiencies.
Work with teams on delivery and reinforcement of process improvements.•Participate actively in ensuring all operations run efficiently & are well organised to meet deadlines and achieve objectives
Ensure accurate compliance measures are in place on all processes.
Ensure timeline adherence and ensure that work is completed in budgeted time and in accordance with collection schedules.
Set and manage multi-seasonal design development calendar based on product release plans, seasonal runway shows or presentations.
Partner with relevant teams on setting calendars to align cross-product departments. Follow up and follow through for deliverables in all categories. •Create and manage contingency plans based on a set calendar. •Oversee design studio to ensure processes are being followed in a productive and efficient way.
Manage Collection Budgets across brand lines.

KEY SKILLS

Solves problems proactively
Anticipates challenges and finds solutions for them
Looks for ways to improve processes
Thinks analytically when considering data, and presents data clearly with a view to providing a decision aide
Bachelor’s degree
Minimum 5 years of experience with a luxury goods or relevant brand/business –Proficient in Microsoft Office Suite (Word, Excel and PowerPoint) –Excellent organizational and time-management skills.
Attention to detail is essential
Excellent communication skills, both verbal and written
Ability to think strategically and manage projects and day to day operations optimally and efficiently
Highly organised, deadline driven and will work calmly in a fast-paced, creative team environment
Willingness to learn and develop new skills